Can I run Criminal Background Checks (CBC) on volunteer applicants?
Yes, KeepnTrack allows you to run criminal background checks using only the applicant’s name and birthday. You can choose to require criminal background checks before an application is approved. NOTE: All background checks must comply with the FCRA.
What information is included in a CBC?
There is not a national standard format for CBC. Some may have detailed information while others may not. Typically, CBC records contain the offender’s name, age, sex, address, book date, and the offense.
Can I run sex offender checks?
Yes, sex offender checks are automatically run on every visitor, and you can manually run checks on any applicant or person record.
What are the procedures for a positive CBC match?
Your institution must develop policies inline with your current procedures to address such scenarios.
Can I track hours and activities?
You can easily track volunteer hours and activities and create custom reports. When a volunteer signs in to and out of KeepnTrack, the time is recorded on their record.
Can I automate the volunteer screening process?
Yes—choose to automate application approval, sex offender checks, background checks, and final verification.
Do I have to manually approve every volunteer application?
You can choose to manually approve each application, or automatically approve each one.
What if a volunteer applies under a fake name?
If you turn on verification requirements, then even when the application has been “Approved”, the status of the person will be “Pending” until their ID has been verified in person and their information has been entered in KeepnTrack’s Verification module.
Can I assign my volunteers to specific locations?
For large school districts who centrally process volunteers, you can specify which location(s) approved volunteers can attend.
Are Social Security numbers required for sex offender or criminal background checks?
You do not need a social security number to run a sex offender check or background check.
What types of volunteer reports can I run?
Run volunteer reports on History, Activity Details, Family Volunteer Hours, Contact Information, and more.
Can I use my own computer?
Since KeepnTrack is web-based, you can access it from almost any web-enabled desktop computer, laptop, or tablet. See our System Requirements for more details.