KeepnTrack is an entirely web-based—all you need is an internet browser and we provide the rest. The KeepnTrack servers are hosted by COMPanion Corporation and designed for maximum uptime for our users via mirrored drives, daily backups, battery backups and other technologies. It is also noteworthy to mention that KeepnTrack requires modern and up-to-date internet browsers and machine hardware for the best user experience. Below are the minimal hardware and browser requirements for using KeepnTrack’s Administration and Kiosk operations.

Recommended Hardware & System Requirements

KeepnTrack® Recommended Additional Information
Admin & Kiosk Mac OS 10.9, or 10.10+
Windows 7, 8, or 10
X86 or X64 Multi-Core/Processor
4GB of RAM (or higher; 2GB minimum)
20+ GB Free Hard Drive Space
We support the two most recent versions of the following browsers:

  • Safari
  • Firefox
  • Chrome
  • Edge
  • Internet Explorer

1024 x 768 Resolution (or higher)

Note:
Other browsers may work; however, we won’t be able to guarantee an optimal user experience.
Universal Scanner Windows 7, 8, or 10
USB 2.0
 Works on any browser, Mac or Windows
Badge Printer Mac OS 10.8, 10.9, or 10.10+
Windows 7, 8, or 10
USB 2.0+
Adobe Reader
Printer Software, Drivers, and User Guides
USB Camera Mac OS 10.9, or 10.10+
Windows 7, 8, or 10
USB 2.0+
Note:
Our USB Camera requires the latest version of Adobe Flash Player.

Glossary of Terms

Account—The master, governing entity for a group of Facilities (i.e. an “account” is equivalent to a “School District”). Accounts contain the global, default preferences for every facility.
Facility—A facility is a single institution contained within an Account (i.e. a “facility” is equivalent to a “school”). Facilities contain the global, default preferences or permissions for a login.
Admin—This is the module that allows an operator to change preferences, add other operator logins, manage people or activities, and run reports.
Kiosk—his is the interface used to sign people in and out and track the movements of various classifications of people.
Volunteer—The Volunteer interface allows volunteers to login remotely and add activities to their record.
Apply—This option allows people to submit an on-line volunteer application.
Account Administrator (Access Level)—Regardless of security settings, an Account-level operator is allowed access to all preferences, facility settings, reports, logins, people records, and activity functions for all facilities within the account—including access to every Kiosk.
Facility Administrator (Access Level)—Facility-level operators are allowed access to preferences, facility settings, reports, logins, people functions, and activity functions for all selected facilities within the account if given access to Administrative functions. Facility-level operators may also have access to any Kiosk functions that are set for the indicated facilities.
Operator (Access Level)—Regular operators are allowed access to reports, people functions, and activity functions for all selected facilities within the account if given access to Administrative functions. Regular operators may also have access to any Kiosk functions that are set for the indicated facilities.