KeepnTrack Tip of the Week

Attended vs. Unattended Kiosk

Overview

The Kiosk is the interface or mode that is used to sign people in and out of KeepnTrack. Any one site (school) may have multiple kiosks available to quickly and efficiently handle those needing to sign in and out. The kiosk interface may be modified to reflect only those types of people you wish to keep track of.

Attended Kiosk

Depending on how your school or facility operates, you may choose to have people sign in or out by reporting to a school secretary or other front office staff, who operates the computer to complete the KeepnTrack sign in process. This insures that traffic in and out of the school is monitored not only by KeepnTrack but also by staff personnel.

 

Unattended Kiosk

Conversely, KeepnTrack supports the use of a Self-Service Kiosk mode that allows people to sign in themselves. This allows one or more kiosk stations to be set up and operated without the need for a staff person to man the computer. The Self-Service interface is simplified to facilitate all potential users, including those that have never signed in before. The Self-Service options frees up staff personnel from the time it takes to sign people in and out. The following is the initial screen for the Self-Service or unattended mode.

 

 

Once the person clicks on one of the buttons to sign in or sign out they are asked to indicate if they are a visitor, volunteer or other based on the categories that have been enabled.

Customization of the Kiosk Interface

Kiosk Interfaces are created and manipulated in the Operators section of the Administration section of KeepnTrack. To create a Self-Service Kiosk log-in, go to Operators in the Administration mode and click on “Create a new Operator record” in the Tools section. Provide the required information including the facilities for which this login will be valid. Under the Permissions section click in the Kiosk tab and check the box next to “Kiosk runs in self-service mode”. Review the other selections in the Kiosk tab to indicate how you wish the interface to operate.

By creating a login for a Self-Service Kiosk interface and another for the regular Kiosk interface you can then have both available for use. As well, it would be possible to have different kiosk interfaces for use at different locations within a particular school or at different school sites. KeepnTrack provides this flexibility to best meet the particular needs of each school site.